f.a.q.

This is our FAQ section, where you can learn more about us and how you can book a taxi. If your question is not mentioned here feel free to contact and we’ll be happy to help you.

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1. where can you find us

In this section you will information on how and where you can find our taxis.

cities

London Taxi Now operates from London but we are able to pick up and drop you off to anywhere around the UK. We are able to travel to any destination in the UK and to your requirements.

how to book

For any booking or general enquiries, the quickest way to get in contact with us is to give us a call at 0776 680 7737. This is a local UK number.

If you already know your pickup and destination, please use one of our booking forms on our website and we will either call you back or email you a confirmation of your booking straight away. If we have any issues we will also give you a call.

our fares

Our London Taxi fares are known to be the cheapest around. We are very competitive with prices and offer discounts on selected destinations.

For Airport fares, please visit the airport section of our website. We list all prices for each airport transfer.

For our Tour transportation fares, please give us a call or book online and we will inform you about the current fare prices. We will do our best to make sure the customer is always happy with the price.

feedback

If you wish to leave us a review or any feedback, we would love to hear from you. Please email us using the contact us page.

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2. our taxis

Learn more about our cars and our drivers.

special occasions

Please contact us on 0776 680 7737 if you wish to book our taxis for your special occasions. We will be able to cater for all needs.

wheelchair access

Mercedes is a well-known automobile brand, who manufactures luxury cars, buses, coaches, and trucks. The brand is well known for its vehicles’ stability, comfort, and safety measures. Generations of vehicle buyers will happily vouch for this brand’s products blindly. This is testimony to the attention to detail, and safety measures taken by the company in the manufacture of its vehicles. Recently, Mercedes launched their Vito taxis exclusively for wheelchair users. This initiative is taken by the company to extend their service to a largely forgotten population, and to redefine the comfort level for people using the wheelchair.

The brand has been synonymous with the word ‘comfort’ for well over a century, and it truly epitomizes the passenger comfort. Simply put, wheelchair bound passengers simply couldn’t have wished for a better offer than a Mercedes, when it comes to the comfort factor. Whether it is the high quality premium upholstery, the amazing suspension, or the engineering marvel that is a Mercedes vehicle, all combine together to offer the most comfortable rides for the wheelchair bound.

booster seats

LondonTaxiNow can provide you with the latest ,up to date all in one baby/infant booster seat for your child’s safety and protection. The Grace Milestone appliance is the only booster seat you will ever need, complying with current health and safety standards,the comfortable unit will be placed securely and fastened to the rear of our Licenced London Taxi. Ranging from ages birth-12 years of age the booster seat can be positioned both rear and forward facing, depending on the child’s age.

3. lost & found

If an item is lost you can be sure that we will have it for you.

did you loose something?

Please provide a detailed description of the property, being sure to note any unique attributes or identifying features. The date of your loss and details of your journey will help us narrow down the search. We will keep an enquiry open for at least 21 days and will notify you whether we find a match or not.

how to contact us

Customers can enquire about lost property by:

  • By calling 0776 680 7737, Monday to Sunday (except Bank Holidays)
  • By writing to: London Taxi Now, Kemp House, 152 City Road, London EC1V 2NX

where to pick your item

Property is stored by the Lost Property Office and can be claimed for a period of three months from date of loss. Currency (whether on its own or extracted from property) can be claimed up to 12 months from date of loss.

Once we have confirmed that we have found your property, it may be collected from us. We can also send items by courier at additional cost.

We charge a fee to cover administration costs and we will ask you to provide valid identification before we return your property to you. If you want someone else to collect property on your behalf, you will need to provide a signed letter of authorisation for them to do so.

unclaimed items

Items not claimed after three months will have any personal data removed and securely destroyed, before either being donated to charities including The Salvation Army and the British Red Cross, or being recycled, disposed of, or sold at auction.

Any revenue generated from unclaimed items contributes towards the cost of running the Lost Property Office.